| PATIENT INFORMATION
Becoming a Patient
A referral from a physician is required for admission to our inpatient program. For more information about becoming a patient at Hillside Rehabilitation Hospital, please call our Admissions Department at 330-841-3766.
When a Patient Arrives
On the day of admission, the patient or a family member needs to visit our Admissions Office, located at the front entrance to the hospital. The patient or family member will sign some forms. He or she will also need to provide insurance information.
Patients should bring:
- Insurance card or health benefit card
- Insurance forms
- Any related financial information
If the patient does not have a card from the insurance company, he or she should bring an address where billing information can be sent.
We also suggest that a family member or friend accompany the patient when admitted to help the patient get settled in his or her room.
Daily Routine
Hillside patients have a daily routine that is similar to that of a working person. Regularly scheduled therapy sessions are mixed with rest, meals, visits, and leisure activities.
Therapy sessions usually take place at the heart of Hillside Rehabilitation Hospital, in Rehab Hall. This 25,000-square-foot center is a bright and airy space that will become the focus of a patient’s day. Inpatient and outpatient physical and occupational therapies, speech/language pathology, audiology and psychological services are located here.
Visitor Information
Family members and friends are important to the rehabilitation process, so we encourage visits to patients at Hillside. Visitors are permitted in the patient’s room, in the cafeteria and in the lobby areas. Visiting hours are scheduled to minimize interference with the patient’s rehabilitation schedule
To visit in the patient’s room, visitors must be over the age of 12. Children 12 and under may visit with patients in the main lobby, recreation room and elevator lobby area. Visitors in the patient’s room are limited to two at one time.
Visiting Hours: Monday through Friday, 4:30 p.m. – 8:30 p.m. Saturday and Sunday, 11 a.m. – 8:30 p.m.
Telephoning Patients
Telephone calls may be received by patients in their rooms during the following hours:
Monday through Friday, 11 a.m. – 1 p.m. and 5 p.m. – 9 p.m. Saturday and Sunday, 9 a.m. – 9 p.m.
Hillside Rehabilitation Hospital main phone: 330-841-3700
Sending Mail or Flowers to Patients
Mail for Hillside patients should be addressed in care of Hillside Rehabilitation Hospital, 8747 Squires Lane NE, Warren, Ohio 44484-1697. Floral arrangements should include a card with the patient’s name. Parking for Visitors
Visitors to Hillside may park, free of charge, in our convenient main parking lot, just a few yards away from our front entrance.
The Cafeteria
Visitors are welcome to purchase a nutritious meal or snack in our cafeteria, which is located on the ground floor. Vending machines filled with a variety of snack and beverage items are also available. The cafeteria hours are:
Breakfast: Monday - Friday, 8:30am - 11:00am
Lunch: Monday - Friday, 11 a.m. - 1:15 p.m.
Saturday & Sunday, 11:00am - 1:00pm
Cold Bar: Monday - Friday, 1:15 p.m. - 4:30 p.m.
Saturday & Sunday, 2:30 p.m. - 4:30 p.m.
Dinner: Monday - Friday, 1:15 p.m. - 4:30 p.m.
Saturday - Sunday, 4:30 p.m. - 6:00 p.m.
Gift Shop
An attractive gift shop, operated by the Hillside Hospital volunteers, is located on the skywalk, between the main lobby and the patient floors. A wide range of gift items is available, along with a varied selection of clothing, greeting cards and personal items. Gift Shop hours vary.
Getting Around Hillside
Visitors may stop by the reception desk in our main lobby to pick up a simple interior map of Hillside that will help make getting around easier.
Volunteer Opportunities
The Volunteer Department at Hillside Hospital is made up of nearly 150 volunteers of all ages. Our volunteers donate hours of invaluable service to Hillside each year. We are always looking for new members of our volunteer team. Check out these opportunities:
Clerical Volunteer: Tasks may include light typing or data entry on the computer, filing, copying, faxing, shredding or answering telephones.
Gift Shop Volunteer: This is a retail sales associate position where the volunteer assists patients, visitors and staff with gift shop purchases.
Patient Transport Volunteer: You will provide safe and timely transport of patients to and from therapies and other areas of the hospital.
Adapted Sports Volunteer: You will assist our adapted sports program at the HRH Sports Complex which includes a putting and chipping center, miniature golf course and bocce court. No experience is necessary.
Front Desk Volunteer: The Front Desk Volunteer is located at the main entrance desk at Hillside. This volunteer greets visitors, staff members and new patients and has a general variety of information desk responsibilities.
Volunteer hour and days are flexible for most positions. Please contact Leslie Miller, Volunteer Coordinator, at (330) 841-3784 or lmiller@forumhealth.org for more information on how to become a Hillside volunteer.
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Important Hillside Rehabilitation Hospital Phone Numbers
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Department |
Phone No. |
| General Information |
330-841-3700 |
| TDD (for hearing impaired) |
330-841-3504 |
| Adapted Sports |
330-841-3655 |
| Admissions Department |
330-841-3766 |
| Audiology Department |
330-841-3872 |
| Billing Department |
330-841-1200 |
| Chronic Pain |
330-841-3823 |
| Driver’s Training |
330-841-3589 |
| Gift Shop |
330-841-3783 |
| Medical Director |
330-841-3702 |
| Medical Records |
330-841-3755 or 330-841-3633 |
| Occupational Therapy |
330-841-3620 |
| Occupational Therapy – Outpatient |
330-841-3617 |
| Physical Therapy |
330-841-3861 |
| Physical Therapy – Outpatient |
330-841-3893 |
| Recreation Therapy |
330-841-3845 |
| Social Work Services |
330-841-3791 |
| Speech Pathology |
330-841-3870 |
| TDD (hearing impaired) |
330-841-3504 |
| Transportation |
330-841-3621 |
| Vocational Rehabilitation |
330-841-3853 |
| Volunteer Service Office |
330-841-3784 |
| Work Adjustment |
330-841-3853 |
| X-Ray Department |
330-841-3827 |
Ethics Committee
The Hillside Rehabilitation Hospital Ethics Committee provides educational programs for the hospital and community, case reviews and hospital-wide ethics discussion forums. The Ethics Committee is a member of the Consortium Ethics Program (CEP) of the University of Pittsburgh.
If you would like more information on this committee or would like to bring an issue to the table, please contact Susan Joy at (330) 841-3784.
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